This is a simple job description with responsibilities that focus in on surveying, feedback and analysis. As this role develops we hope to be able to expand the remit of work. You'll work closely with the Data and Insights Manager and colleagues within the organisation to design surveys that ask effective questions to monitor the performance of our KPIs for our KCLSU Strategy. Alongside you will assist in analysis of the feedback and various types of data. Responsilities include:

• Working with our Communications team to effectively promote the surveys
• Creating and migrating surveys using various platforms
• Monitoring survey/ feedback form responses to ensure we have good levels of participation
• Managing incentives of survey completion/feedback forms
• Communicating with other teams to gather the data and insight they collect
• Analysing quantitative and qualitative data

Strong candidates will have experience in:

• working with people via email, and face to face
• administrative work
• analysis of quantitative and qualitative data
• basic research
• building and designing surveys
• creating various guidelines
• previous experience with analytical software such as Power BI, Tableau desirable

Knowledge of writing surveys and designing web surveys (typeform, microsoft forms, survey monkey etc.) is very useful. The basic fundamentals will be a good standard of written English, and the ability to use MS Office suite (MS Teams, Word, Excel, and Outlook) to be an effective staff member.

Great skills to have will be:

• analysis of various type of data
• excel - Intermediate level – to be able to use formula such as vlookup, construct pivot tables, build graphs and tables.
• creating surveys
• administration
• well-organised
• methodical worker
• time management
• prioritisation
• confidence to ask for help when necessary
• independent and self reliant, being able to work without close supervision

We are not necessarily looking for someone with set qualifications, or studying a particular degree. Relevant experience is always a positive in your application.

Application Process

If this is you, please download and complete an application form and an equal opportunities monitoring form from below and email directly to [email protected]

Download the application form here

Download the equal opportunities form here  

For more information regarding this role, please view our Job Pack

Application Process

If this is you, please download and complete an application form and an equal opportunities monitoring form from below and email directly to hr@kclsu.org.

Download the application form here

Download the equal opportunities form here

Benefits for Student Staff

KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits. Student saff can take advantage of hybrid working, termly wellbeing allowance and many more. See below for what we offer in terms of allowances, various discounts, and personal development opportunities.

• Hybrid Working Policy (if applicable)
• Pension Contribution (if eligible)
• Discounts at KCLSU Venues
• Employee Assistance Programme
• Termly wellbeing allowance
• ‘No Meeting Friday’ ethos

Eligibility

To be eligible to apply for this role you must:

• Be a current undergraduate or postgraduate student of King's College London.
• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU.
• Have a National Insurance number, or be in the process of applying for one.
• Not be a trustee of King’s College London Students’ Union. Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
• Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
• Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. Applications submitted within the year should not be accepted or progressed to the interview stage.

KCLSU is an equal opportunities employer.

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.