KCLSU is looking for Venues Staff to work in the Guys Bar which provides a buzzing social hub for all our students. To work as an effective member of the Venues Team, you will need to promote the image of KCLSU as a friendly and efficient service to fellow students and guests, maintaining a clean and safe environment for all staff and customers, assist with the safeguarding of stock and cash, ensure that the conditions of our trading licence are met, and that access to KCLSU facilities is controlled.

To work as an effective member of the Venues Team, you’ll need to:

• Provide excellent customer service
• Maintain high standards of hygiene and health and safety compliance
• Maintain strict stock and financial control and practice.
• Ensure high standards and efficiency of work
• To be a champion for KCLSU and its vision and values

Jobs Description

• Serving food and beverages 
• Using a till to take orders 
• Engaging with customers and providing product recommendations
• Keeping the bar area tidy and cleaned 
• Monitoring and replenishing stock levels as needed
• Clearing tables, wiping surfaces and operating the dishwasher to ensure ample glassware is available
• Prepping garnishes
• Handling card payments
• Following health and safety guidelines 
• Offering great customer service 
• Following opening/closing and daily/weekly cleaning checklists
• Cocktail making skills
• Knowledge in beverages 
• Bar experience (desirable) 
• Working flexible and unsociable hours 
• Regulatory Compliance: Adhere to alcohol service laws and safety standards.
• Training in Health and Safety 
• Managing TAB services for customer entertainment.
• Completing administrative tasks like timesheets, safety incident reports, ID Check and inventory logs
• Training in Food Safety Level 
• Tapping and maintaining beer kegs while ensuring beer lines are clean.
• Being able to work 2x Wednesday Nights per month until 3am.

Candidate Specification

• Currently studying at King’s College London
• Customer service skills, including being knowledgeable about products to assist customers best
• Ability to recognise when to serve an intoxicated customer
• Enjoy working with others and be able to cooperate as part of a team
• Active listening skills and a good memory for remembering different orders from different customers
• Calm demeanour to deal with demanding customers
• Ability to multitask and remain organised during a busy period
• The ability to work well in a noisy, high-pressure environment
• Ability to carry out basic order processing and payment tasks on a till 
• Attention to detail

To view the full job description and person specification, please refer to the Job Pack.

Application Process

If this is you, please download and complete an application form and an equal opportunities monitoring form from below and email directly to [email protected]

Download the application form here

Download the equal opportunities form here  

KCLSU is an equal opportunities employer.

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Benefits for Student Staff

KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits. Student staff can take advantage of hybrid working, termly wellbeing allowance and many more. See below for what we offer in terms of allowances, various discounts, and personal development opportunities.

• Hybrid Working Policy (if applicable)
• Pension Contribution (if eligible)
• Discounts at KCLSU Venues
• Employee Assistance Programme
• ‘No Meeting Friday’ ethos

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ UnionTrustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
• Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
• Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. Applications submitted within the year should not be accepted or progressed to the interview stage.